Effective September 7, 2026.
This Acceptable Use Policy ("Policy") sets the rules of conduct for everyone who uses Agent Matcha, a matchmaking agency operated by 1084 Events LLC. It applies to members, waitlisted registrants, prospective members, and matchmakers who work with our network — across every part of the service, including the intake call, your profile, text-message communications with us, and your conduct toward another member after we introduce you.
This Policy forms part of our Terms & Conditions. Violating it is a violation of those Terms. Your attention is drawn in particular to Section 6, which sets out our child safety and CSAM policy, and to Section 11 of our Terms & Conditions, which prohibits trafficking, abuse, and exploitation.
Matchmaking only works if people are honest and behave well. That is the whole policy, stated plainly. The rest of this page is the specifics.
Agent Matcha is a matchmaking and introduction service. A human matchmaker reviews every match before it is sent, and the connection fee described in our Terms pays for an introduction: a mutual exchange of contact information between two consenting adults.
Agent Matcha does not offer, arrange, facilitate, advertise, host, or tolerate:
We are not a hookup app, an adult platform, or a marketplace. Any member who uses Agent Matcha to seek or offer any of the above is permanently removed, forfeits any fees paid, and is reported to the appropriate authorities where the conduct appears to be criminal.
You must:
You must not:
You must not, at any point before, during, or after an introduction:
The same standard applies to your conduct toward Agent Matcha staff and matchmakers.
Profile photographs are subject to review, and we remove any image that violates this Policy whenever we identify it, whether through our own review or a member report. We reject and remove:
Agent Matcha has zero tolerance for child sexual abuse material and for the sexual exploitation of any child. This Section applies to every applicant, member, and person who interacts with Agent Matcha.
Absolute prohibition. You may not upload, submit, share, request, solicit, produce, possess, distribute, advertise, or link to child sexual abuse material (CSAM) through Agent Matcha, or in any communication with our staff or with another member. You may not use Agent Matcha to seek, arrange, or facilitate contact with a minor for any sexual purpose, to groom a minor, or to sexualize a minor in any way. No image depicting a minor in a sexualized context may be submitted to us for any reason.
Our platform does not host user content. Agent Matcha has no member-to-member messaging, no image sharing between members, no feed, no video upload, and no public profiles. The only images that enter our systems are the photographs an applicant submits with their own application. There is no channel through which a member can send an image to another member or publish an image to any audience.
How we moderate. There is no anonymous or self-serve signup. Every applicant is admitted through a recorded intake call in which they must confirm they are 18 or older, followed by a registration form in which they provide their date of birth, a photograph of themselves, and their social media profiles. Submitted photographs are reviewed and cross-referenced against those social profiles, and any image depicting a minor in a sexualized context is rejected. Every application is then reviewed and manually approved or denied by a human before that person becomes an active member. An applicant who is, or appears to be, under 18 is denied and is not admitted. Any profile we later learn belongs to a person under 18 is removed immediately.
How to report. Report CSAM, or any concern about a child's safety, to hello@agentmatcha.ai. Reports under this Section are escalated immediately rather than through our ordinary review timelines. Where we obtain knowledge of apparent child sexual exploitation, we report it to law enforcement and to the National Center for Missing & Exploited Children (NCMEC), and we preserve the relevant material as required. Reports may also be made directly to the NCMEC CyberTipline at report.cybertip.org or 1-800-843-5678. If a child is in immediate danger, contact local emergency services first.
Enforcement. Any person who violates this Section is permanently removed without prior notice, barred from re-registration, forfeits any fees paid, and is reported to law enforcement. We cooperate fully with law enforcement investigations.
Romance fraud is the most common serious harm in this industry, and we treat it accordingly.
You must not:
Agent Matcha will never ask you to send money to another member, and no member should ever ask you. If someone you were introduced to asks you for money, stop and report it to hello@agentmatcha.ai immediately.
You must not:
You are meeting a stranger. We recommend that you:
Agent Matcha does not conduct criminal background checks or identity verification on members unless we tell you otherwise in writing.
Report any violation of this Policy to hello@agentmatcha.ai with the date, the member involved, and any screenshots you have. We acknowledge reports within 72 hours.
If you believe you are in immediate danger, contact local emergency services first.
If you believe someone is being trafficked, coerced, or held against their will — whether or not they are a member — contact local emergency services, or the National Human Trafficking Hotline at 1-888-373-7888 (text 233733). We escalate suspected trafficking immediately rather than through our ordinary review timelines, and we report it to law enforcement.
Reports made in good faith never count against you, and we do not disclose the identity of a reporting member to the member reported without your permission, except where required by law.
Depending on the severity of the violation, we may:
We may act without prior notice where a member's safety is at risk. A member removed for a violation is not entitled to a refund of fees already paid. Where you paid a connection fee to connect with a member who materially violated this Policy, you may be eligible for a refund under the Credits, Refunds, and Billing Disputes section of our Terms & Conditions.
If you believe a removal was made in error, you may appeal once by emailing hello@agentmatcha.ai within 14 days.
We may update this Policy from time to time. The updated version will be indicated by a new Effective Date and will be effective as soon as it is accessible.
1084 Events LLC, operating as Agent Matcha
1680 Michigan Ave, Suite 700
Miami Beach, FL 33139
hello@agentmatcha.ai
+1 (786) 460-4156
Our former number, +1 (786) 998-6661, was retired on September 13, 2026 and is no longer monitored for messages.